FAQ — Revive and Rewind Medical Spa & Wellness Institute

Question 1

What is the difference between Botox and dermal fillers?

Accepted Answer

Neurotoxins like Botox, Dysport, and Xeomin temporarily relax the muscles that cause dynamic wrinkles — such as forehead lines, crow's feet, and frown lines. Dermal fillers, on the other hand, add volume and structure to areas like the cheeks, lips, and nasolabial folds. Many clients benefit from a combination of both for a balanced, refreshed result.

Question 2

How long do neurotoxin results last?

Accepted Answer

Most clients enjoy results for 3–4 months. With consistent treatments, some clients find their results last longer over time as the targeted muscles gradually weaken. We recommend scheduling a follow-up appointment before your results fully wear off to maintain a smooth, natural appearance.

Question 3

Is there downtime after injectables?

Accepted Answer

There is minimal to no downtime. You may experience mild redness, swelling, or small bruises at the injection sites, which typically resolve within 24–72 hours. We recommend avoiding strenuous exercise, alcohol, and lying flat for 4 hours after neurotoxin treatments.

Question 4

At what age should I start getting Botox?

Accepted Answer

There is no single right age. Many clients begin preventative neurotoxin treatments in their late 20s or early 30s to slow the formation of deep lines. Others start later to address existing wrinkles. During your consultation, Kimberly will assess your skin and discuss a timeline that makes sense for your goals.

Question 5

Will injectables make me look frozen or unnatural?

Accepted Answer

Our philosophy is always natural-looking enhancement. We use precise dosing and placement techniques to soften lines while preserving your natural expressions. Our goal is for you to look like a refreshed, rested version of yourself — not like you've had work done.

Question 6

What skin concerns does the Fotona laser treat?

Accepted Answer

The Fotona laser system is highly versatile and can address a wide range of concerns including skin laxity, fine lines and wrinkles, acne and acne scars, sun damage, pigmentation irregularities, rosacea, enlarged pores, and overall skin texture. It can also be used for non-surgical skin tightening of the face and neck.

Question 7

How many Fotona laser sessions will I need?

Accepted Answer

The number of sessions depends on your specific concern and desired outcome. For general skin rejuvenation, most clients see excellent results with a series of 3–6 treatments spaced 4–6 weeks apart. For more targeted concerns like acne scarring or significant laxity, additional sessions may be recommended. We will create a personalized treatment plan during your consultation.

Question 8

Is the Fotona laser safe for all skin tones?

Accepted Answer

The Fotona Nd:YAG laser is one of the safest options for darker skin tones because it bypasses the melanin in the upper skin layers. However, every client's skin is unique. During your consultation, we will assess your Fitzpatrick skin type and customize settings to ensure safe, effective treatment for your complexion.

Question 9

What is the recovery time after a Fotona treatment?

Accepted Answer

Recovery varies by treatment intensity. Non-ablative and light resurfacing treatments typically involve minimal redness that resolves within a day or two. More intensive resurfacing treatments may result in 3–7 days of redness, peeling, or sensitivity. We will provide detailed aftercare instructions and a full recovery timeline before your appointment.

Question 10

What is a medical-grade facial and how is it different from a spa facial?

Accepted Answer

Medical-grade facials use clinical-strength ingredients and technologies that are not available in traditional day spas. Treatments like chemical peels, microneedling, and advanced exfoliation are performed or supervised by licensed medical professionals, allowing for deeper penetration and more significant results. They are customized to your specific skin concerns and medical history.

Question 11

How often should I get a chemical peel?

Accepted Answer

Light to medium peels can typically be performed every 4–6 weeks. Deeper peels require longer recovery and are usually done once or twice a year. The right frequency depends on your skin type, the peel strength, and your treatment goals. We will recommend a schedule that keeps your skin healthy and continuously improving.

Question 12

What skincare brands do you carry and why?

Accepted Answer

We carry iS Clinical, Neova, and HydraPeptide — three physician-trusted brands chosen for their clinical efficacy and research-backed formulations. iS Clinical is known for its powerful antioxidant and corrective serums. Neova specializes in DNA repair technology. HydraPeptide focuses on peptide-rich hydration and anti-aging. We also carry Foundations by Skindamentals, a physician-formulated vitamin powder drink mix that supports skin health from within.

Question 13

Can I combine skin treatments with injectables on the same visit?

Accepted Answer

In many cases, yes — combining treatments can be efficient and cost-effective. However, certain combinations require spacing to avoid irritation or compromised results. For example, we typically recommend waiting at least two weeks after injectables before performing laser treatments in the same area. We will coordinate your treatment plan to maximize results safely.

Question 14

What is hormone replacement therapy (HRT) and who is a good candidate?

Accepted Answer

Hormone replacement therapy restores declining hormone levels — such as estrogen, progesterone, and testosterone — to improve quality of life. Common candidates include women experiencing perimenopause or menopause symptoms (hot flashes, mood changes, sleep disruption, low libido) and men with low testosterone. A thorough lab evaluation and health history review is required before starting any hormone therapy.

Question 15

What lab work is required before starting hormone therapy?

Accepted Answer

We require a comprehensive hormone panel and metabolic labs before initiating any hormone therapy. This typically includes sex hormones (estradiol, progesterone, testosterone, DHEA), thyroid function, cortisol, a complete metabolic panel, and a CBC. Labs help us establish your baseline and design a protocol that is safe and effective for your unique physiology.

Question 16

How long does it take to feel results from hormone therapy?

Accepted Answer

Many clients notice improvements in energy, sleep, and mood within 2–4 weeks of starting therapy. Full optimization — including improvements in body composition, libido, and cognitive clarity — typically takes 3–6 months as we fine-tune your protocol based on follow-up labs and symptom response.

Question 17

How do I book an appointment?

Accepted Answer

You can request a consultation through our online booking form at reviveandrewind.com/book. A member of our team will reach out within 48 hours to confirm your appointment and answer any questions. For urgent inquiries, you are also welcome to call or email us directly.

Question 18

Do you offer free consultations?

Accepted Answer

Yes — we offer complimentary consultations for new clients. During your consultation, Kimberly will review your concerns, assess your skin and health history, and recommend a personalized treatment plan. There is no obligation to book a treatment at your consultation.

Question 19

What forms of payment do you accept?

Accepted Answer

We accept all major credit and debit cards, cash, and health savings accounts (HSA) or flexible spending accounts (FSA) for eligible medical services. We also offer financing options — please ask our team for details during your consultation.

Question 20

What is your cancellation policy?

Accepted Answer

We ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment. Late cancellations or no-shows may be subject to a fee. We understand that life happens — please contact us as soon as possible if you need to make a change.

Question 21

Do you offer package pricing or memberships?

Accepted Answer

Yes — we offer treatment packages for popular services like neurotoxins, laser treatments, and facials, which provide savings compared to individual session pricing. We also have a wellness membership program for clients who receive regular treatments. Ask about our current packages and membership options during your consultation.

Question 22

What should I avoid after laser treatments?

Accepted Answer

After laser treatments, avoid direct sun exposure for at least 2 weeks and always apply broad-spectrum SPF 30+ sunscreen. Skip strenuous exercise, hot showers, saunas, and swimming pools for 24–48 hours. Do not apply active skincare ingredients (retinoids, AHAs, BHAs) until your skin has fully healed. We will provide a complete aftercare protocol specific to your treatment.

Question 23

How do I care for my skin after a chemical peel?

Accepted Answer

Keep your skin moisturized and protected from the sun. Avoid picking or peeling flaking skin — let it shed naturally. Use only gentle, fragrance-free products during the healing period. Avoid active ingredients, exfoliants, and makeup until your skin has fully recovered. We will recommend specific products to support your healing process.

Question 24

Are your treatments safe during pregnancy or breastfeeding?

Accepted Answer

Many aesthetic treatments are not recommended during pregnancy or breastfeeding due to limited safety data. This includes neurotoxins, most laser treatments, chemical peels, and certain skincare ingredients. Please inform us if you are pregnant, planning to become pregnant, or breastfeeding so we can recommend safe alternatives and adjust your treatment plan accordingly.

Question 25

What should I do if I experience an unexpected reaction after a treatment?

Accepted Answer

Mild redness, swelling, and sensitivity are normal after most treatments and typically resolve within a few days. If you experience severe pain, significant swelling, signs of infection, or any reaction that concerns you, contact us immediately. We are available to our clients and will guide you through next steps to ensure your safety and comfort.

Frequently Asked Questions

Injectables & Neurotoxins

Fotona Laser Treatments

Skin Rejuvenation & Skincare

Hormone & Wellness

Booking & Pricing

Aftercare & Safety

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